Responsible Gaming Guide

Cash-enabled games involve uncertain outcomes and financial risk. Responsible use begins before a game starts: confirm that you meet the applicable age and location requirements, decide an affordable limit and treat play as entertainment rather than income.

Set a Spending Limit

Choose an amount that can be lost without affecting rent, food, bills, education, medical needs, savings or debt repayment. Do not increase the limit because of a promotional message or previous loss. Never borrow money or use another person’s payment account to continue playing.

Set a Time Limit

Short game rounds can make time pass quickly. Decide when the session will end and use a phone alarm if needed. Take breaks away from the screen and avoid play during work, study, driving or important family responsibilities.

Do Not Chase Losses

A previous result does not make a future win more likely. Increasing the amount to recover a loss can create larger harm. Stop at the pre-decided limit, review the account later and avoid making payment decisions while angry, anxious or tired.

Know the Warning Signs

• Hiding time or spending from family.
• Borrowing money to play.
• Missing bills or essential expenses.
• Repeatedly trying to recover losses.
• Feeling unable to stop.
• Experiencing stress, sleep problems or conflict because of play.

Take Action Early

Stop cash play, remove saved payment methods where appropriate and speak with a trusted person when warning signs appear. Use account limits, cool-off or self-exclusion features when the app provides them. Seek qualified local support when gaming is affecting finances or wellbeing.